98: Beyond Paychecks: The Modern Payroll Leader’s Impact | Taped Live at PayrollOrg Congress 2025

Amanda Kassler, Payroll Shared Services Manager at Otsuka America, speaks into a microphone during Episode 98 of The Source at PayrollOrg Congress 2025.

Join us to discover how payroll has evolved from a back-office function into a strategic powerhouse, directly influencing executive decisions and driving employee well-being. This insightful conversation features Amanda Kassler, Payroll Shared Services Manager for Otsuka America. We’ll delve into the remarkable journey of payroll, from manual processes and paper checks to today’s tech-driven landscape. Amanda will share her unique career path in HR and payroll, highlighting how the profession has transformed into a vital, data-rich function. You’ll learn how her organization leverages shared services, modern HRIS, and innovative solutions like earned wage access to enhance efficiency, ensure compliance, and significantly improve employee well-being and engagement.

2:39 Amanda’s unconventional journey into the payroll profession.

8:34 How Otsuka America is leveraging technology to transform payroll into a strategic shared service.

11:14 The impactful role of earned wage access in improving employee retention, recruiting, and overall financial well-being.

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