REtail

Happy Employees Make Happy Customers

When you invest in your employees, you invest in your customers.

Happy and engaged retail employees create a positive and memorable shopping experience for your customers.Offer on-demand pay to your employees, so they can be less financially stressed and deliver a better customer experience.

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Overcome Challenges

Retailers are facing high resignation rates and a highly competitive labor market, making recruiting and retaining employees more important than ever to meet new consumer habits and expectations.

To help retain staff and keep employees satisfied, retailers are turning to on-demand pay.

Retail is Hit Hard With the Shallow Hiring Pool. Solve Staffing Issues With On-Demand Pay

On-demand pay may improve employee satisfaction and engagement, potentially resulting in reduced turnover and better hiring rates.

Give your employees what they want: same day pay. 76% of workers across all age groups say it is important for their employer to offer earned wage access (EWA).1

Many retailers are now in a tough spot—83% said they are having to invest most heavily in recruiting new employees and retaining them.2

64.6%

turnover rate in retail in 2021 compared to the 47.2% national average.3

According to the U.S. Chamber of Commerce Analysis from November 2022, 60% of job openings remain unfilled in the wholesale and retail trade industry.4

Learn how on-demand pay helps retailers improve employee retention and customer service.

1 Source: ADP Earned Wage Access Market Research Study

2 Source: Deloitte

3 Source: U.S. Bureau of Labor Statistics

4 Source: U.S. Chamber of Commerce

On-Demand Pay Can Enhance Customer Service

Unhappy employees may lead to low workplace morale and high turnover rates that may cause poor customer service.

Retailers can curb this trend with an investment in employee benefits such as on-demand pay. Providing employees real-time access to their earned wages improves morale and retention rates, resulting in better service and higher-quality customer experiences.

According to a 2023 Harris Poll commissioned by DailyPay, more Americans would prefer to shop for apparel items in-store (65%) versus online (35%).5 To meet this increased demand of in-store shopping, retail companies should ensure they’re equipped with a highly productive and engaged staff.

13%

A study run by Oxford found that happy workers are 13% more productive.6

To learn how DailyPay helps retailers increase employee retention and satisfaction, book a demo with one of our specialists today.

5 Source: A consumer survey conducted online by The Harris Poll

6 Source: Forbes

On-Demand Pay Delivers Clear Advantages for Retailers

The annualized improvement in the turnover rate of those using DailyPay vs. those not using DailyPay is 24% in the Retail Industry.7

Nearly three-quarters (72%) of employed Gen Zers say having access to their pay every day, as opposed to waiting until a scheduled payday, would help them pay bills on time, according to a Harris Poll survey of Gen Z commissioned by DailyPay.8

DailyPay empowers employees to access their earned pay, so they may pay bills, grow their savings, and improve their financial wellness.

7 EWA Report, Mercator Advisory Group commissioned by DailyPay, 2021

8 Source: PR Newswire

9 November 2022 DailyPay User Survey

10 Source: Harris Poll survey commissioned by IntelyCare and DailyPay

11 Source: Forbes

Improved Productivity

48% of users say they are more motivated to remain with their current employer because they offer DailyPay.9

Faster Hiring

64% say that if they were seeking a new job, they would be more attracted to an employer that offered an on-demand pay benefit than an employer that did not, according to a November 2022 Harris Poll survey commissioned by IntelyCare and DailyPay.10

Happier Customers

Happy employees are more productive and provide better customer service, increasing customer satisfaction and loyalty.11

DailyPay Integrates With Payroll and Attendance Systems

Partnering with DailyPay requires no additional work to implement and administer an on-demand pay program. Integrations are seamless and painless.

  • How can DailyPay help companies in the retail industry?

    DailyPay may help retailers improve turnover and retention rates by offering a benefit that improves employee wellness and engagement. Learn more about how DailyPay can improve employee retention.

  • How can DailyPay help us with recruitment in the retail industry?

    DailyPay research shows that employers who offer DailyPay see nearly double the number of job applications per job posting.

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On-Demand Pay Insights.

See Why Top Companies Choose DailyPay

Empowering for Employees

Take financial control with access to 100% of their DailyPay balance to meet the challenges of unexpected financial disruptions.


Improve planning with visibility to spending and earned pay in one easy-to-use app.


No need for a pre-existing checking or savings account.

Simple and Secure for Employers

No change to payroll processes — DailyPay compliantly handles it all.


Seamless integration with HCM, payroll, banking and benefit applications.


Enterprise-grade platform that keeps data private and the service running so it's always there when your employees need it.