108: What’s Next for HCM? Paying and Hiring People Differently | Recorded Live at HR Tech 2025

AI Isn’t Taking Your HR Job—It’s Making It Better. The future of HR technology, according to isolved’s Chief Product and Technology Officer, Pragya Gupta, is not about replacing people with AI, but about augmentation. Gupta argues that AI will serve as an indispensable “sidekick” to HR’s “people heroes,” automating repetitive tasks to make work faster and better. Crucially, the focus is on earning trust for new AI-enabled solutions in areas like recruiting and payroll assistance. Looking ahead to 2025, isolved is prioritizing features that enhance financial wellness through improved flexibility enablers and the pay experience. Key offerings include benefits guidance and year-long benefits engagement, cementing isolved’s commitment to the total employee experience.

2:40 – Pragya Gupta’s perspective on AI: it’s not about job replacement but augmenting human capability to make jobs “20 to 40% better.”

5:54 – Discussing how to build trust and precision into AI models within ATS and payroll, ensuring the system is thoughtful and accurate for practitioners.

13:30 – Exploring isolved’s focus on “people heroes” and the upcoming launch of an AI-enabled benefits guidance tool to help employees make complex enrollment decisions.