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APA Congress XStream 2020 Survey Results

by Dailypay
October 12, 2020

Payroll has been disrupted, just like every other aspect of the workplace, by the global COVID-19 pandemic.

DailyPay conducted a survey among the attendees of the APA Congress Xstream 2020 and other payroll professionals. These were the results:

Among the more than 500 respondents, 97% of them were payroll professionals. These employees came from a variety of company sizes:

22% of the employees worked for companies with more than 10,000 employees
55% of them worked at companies with less than 1000 employees
23% of these employees worked for a company with a different size amount
64% of the respondents were in management positions including VP, director and above.

In the wake of COVID-19, the payroll team is driving change. 43% of companies said they had had a strategic initiative implemented by the payroll team within the last 6 months. 18% of these had done so within the past month.

Innovation comes with challenges. Despite the growing demand for implementing on-demand pay, payroll professionals still face some obstacles in getting started. Respondents were asked about which obstacles they faced in getting started with on-demand pay:

34% experience an issue with executive team buy-in
22% experienced compliance concerns
- Larger companies with over 10,000 employees stated compliance is their top concern 29% of the time.
- This number is reduced to 19% for smaller companies with less than 500 employees.
19% were concerned about potential extra workload
9% were concerned about employee overuse of on-demand pay
16% had other concerns

Seamless integration is key. 66% of respondents agree that it is important for an on-demand pay provider to seamlessly integrate with existing payroll workflow.

Employees were asked, “throughout the COVID-19 outbreak, how has/did your payroll team handle off-cycle payments?”

For companies with less than 1000 employees: