APA Congress XStream 2020 Survey Results

Payroll has been disrupted, just like every other aspect of the workplace, by the global COVID-19 pandemic. 

DailyPay conducted a survey among the attendees of the APA Congress Xstream 2020 and other payroll professionals. These were the results:

Among the more than 500 respondents, 97% of them were payroll professionals. These employees came from a variety of company sizes:

  • 22% of the employees worked for companies with more than 10,000 employees
  • 55% of them worked at companies with less than 1000 employees
  • 23% of these employees worked for a company with a different size amount
  • 64% of the respondents were in management positions including VP, director and above. 

In the wake of COVID-19, the payroll team is driving change. 43% of companies said they had had a strategic initiative implemented by the payroll team within the last 6 months. 18% of these had done so within the past month. 

Innovation comes with challenges. Despite the growing demand for implementing on-demand pay, payroll professionals still face some obstacles in getting started. Respondents were asked about which obstacles they faced in getting started with on-demand pay:

  • 34% experience an issue with executive team buy-in
  • 22% experienced compliance concerns
    • Larger companies with over 10,000 employees stated compliance is their top concern 29% of the time. 
    • This number is reduced to 19% for smaller companies with less than 500 employees.
  • 19% were concerned about potential extra workload
  • 9% were concerned about employee overuse of on-demand pay
  • 16% had other concerns

Seamless integration is key. 66% of respondents agree that it is important for an on-demand pay provider to seamlessly integrate with existing payroll workflow. 

Employees were asked, “throughout the COVID-19 outbreak, how has/did your payroll team handle off-cycle payments?”

For companies with less than 1000 employees:

  • 55% are managing it remotely
  • 19% are going into the office
  • 17% are not disbursing off-cycle payments

For companies with more than 10,000 employees:

  • 75% are managing remotely
  • 14% are going into the office
  • 3% are not disbursing off-cycle payments

You can learn more about on-demand pay compliance and presenting on-demand pay to your executive team at dailypay.com/contact

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